Tip: If you have any comments on this guide or if you have had a different experience with the process than what is outlined here, please contact us at Servicedesk and describe your issue so we can consider it in the guide.
Go to website ldap.cuni.cz/idportal/reset
Now use one of the forms to locate your account. If you already know your personal number, you can use the first form. If you don’t know it yet or don't remember, please use the second form:
If you're on a second device (e.g. a laptop), scan the QR code using the SvipeID app from your phone.
If you're on a mobile phone, click the Open Svipe ID button.
Download SwipeID app for iOS or Android:
Now select the type of document you will use for verification. Students from EU countries can use their National Identity Card or Residence Permit, while students from non-EU countries should use their passport.
If you have the second device, you can scan QR code from the confirmation e-mail.
Or, click Confirm email button from the confirmation email:
Now, confirm your phone number:
And enter verification code:
Now, the application will scan your face:
The CAS system may ask you for additional data for verification:
If the verification was successful, you can finally set your password:
If you see this page, your online enrolment was successful:
You can test your new login data by logging into SIS – with your 8-digit personal number and newly set up password.
Charles University, Information and Communication Technologies
Charles University
Ovocný trh 560/5
116 36 Prague 1
Czech Republic
Phone: +420 224 491 647
E-mail: